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Delivery

We offer delivery across Kazakhstan.

Delivery Options

  • QazPost branches (for small towns and villages)
  • Door-to-door courier service (for large cities)

Orders are shipped the day after they are placed.

Delivery Times

  • Almaty: after payment is made, delivery is carried out the next day from 10:00 AM to 9:00 PM.
  • Other cities: 3 to 10 business days

You will receive a tracking number by email after placing your order. You can use this number to track your package on the courier service’s website.

Pickup

  • Online orders designated for pickup in Almaty can be collected at Mametova 47 only after 4 hours from the time of purchase. A notification with the exact readiness time of your order will be sent to your email.
  • For orders placed for pickup in Astana, the order will be ready for pickup 2 hours after it has been made.

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