Contacts
Official address
Kazakhstan, Astana city, Korgalzhyn highway, 31, building 30
Pickup points
Astana, Bokeikhan Street 29, "Venskiy Kvartal" Residential Complex, Block B, Office 14 (entrance from the outside of the building, please ring the doorbell)
Almaty, Mametova street 47
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Delivery

We offer delivery across Kazakhstan.

Delivery Options

  • QazPost branches (for small towns and villages)
  • Door-to-door delivery via Avis courier (for major cities)    

Orders are shipped the next day after they are placed.

Delivery Times

  • Almaty: after payment is made, delivery is carried out the next day from 10:00 AM to 9:00 PM.
  • Other cities: 3 to 10 business days

You will receive a tracking number by email after placing your order. You can use this number to track your package on the courier service’s website.

Pickup

  • Online orders designated for pickup in Almaty can be collected at Mametova 47 only after 4 hours from the time of purchase. A notification with the exact readiness time of your order will be sent to your email.
  • For orders placed for pickup in Astana, the order will be ready for pickup 2 hours after it has been made.

Yandex

  • Express courier delivery is arranged immediately after the order is placed. A tracking link will be sent via the Yandex app. Delivery is available only within the cities of Almaty and Astana.

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